Delivery and Returns Policy

Shipping fee

Complimentary shipping on all international orders above A$200 | domestic orders above A$100 for limited time


We process orders Monday through Friday (9:00AM – 5:00PM AEDT) in the order they are received, following credit approval.
Standard shipping: Within ten working days (Monday–Friday, excluding official public holidays).

You will receive an email containing tracking details when your order has been dispatched.

Please note:
Delivery timeframes are a guideline and subject to any unforeseen or unavoidable events beyond Sensori+’s reasonable control.

Sensori+ reserves the right to cancel and refund orders that are destined for delivery to known freight forwarding addresses.

Prices and Payment

All prices on the Sensori+ website are in Australian dollars and are inclusive of GST. Sensori+ accepts payments via credit card (Visa, Mastercard or American Express), PayPal, WeChat Pay, or AliPay.

Prices are subject to change without notice.

By purchasing a product online from Sensori+, you agree to pay an amount totalling the sum price of each product ordered at the time you make the order, the cost of delivery, and any subsequent fees required.

Refunds and Returns

Items must be returned to their original point of purchase. Regrettably we are unable to accept online returns for products purchased in specialty retailer, department store or elsewhere.

Should you make an error when ordering online, Sensori+ will gladly refund your item up to 30 days from the date of purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

If your order is missing an item or contains a damaged product please email us at Please have your order number available

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